Opening Hours

Cleveland Surgery

08:00 - 18:30
Tue 22 Jun
08:00 - 18:30
Wed 23 Jun
08:00 - 18:30
Thu 24 Jun
08:00 - 18:30
Fri 25 Jun
08:00 - 18:30
Sat 26 Jun
Sun 27 Jun

Once a month on the third Tuesday of the month the surgery is closed for the afternoon for staff training.

During our opening times reception will be open for patients to book appointments and to request / collect their prescriptions.

Clinician appointments are available morning and afternoon and can be booked either by speaking to our reception team or online booking is available for some of our clinicians.

Extended Access

Extended Access appointments are for routine appointments only and not for urgent care. This service is provided by clinicians including GPs, Nurse Practitioners, Practice Nurses and Health Care Assistants. Please note, the extended access is not a walk-in service – you still need to make a pre- booked appointment. Appointments can be made by submitting a request via Askmygp or contact reception on 01427 613158.

This extended service is also open to other surgeries including Caskgate Street Surgery, Hibaldstow and the two surgeries in Saxilby.

When We Are Closed

If you need urgent medical help between 18:30 and 08:00 you can ring the Out – of – Hours Medical Service on 111. If you have trouble getting through, ask the operator to check for faults on the line. If the problem is very urgent, ring 999 for an ambulance.

111 Service

NHS 111 is a new service that’s being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. For more information on the 111 Service, please see the NHS Choices webpage, here

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.