Access to medical records

The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018. We manage requests for access to medical records according to the Act. Please ... [continue] Access to medical records

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you ... [continue] Accessing someone else’s information


Our practice is committed to providing exemplary service to all our patients. We understand that there may be times when patients have valid reasons for complaining. In such cases, we ... [continue] Complaints

GP net earnings

GP Publication of Earnings 2022/23 Practice The Welby Group Accounts year end 31 March 2023 Report for Publication: NHS England require that the net earnings of doctors engaged in the ... [continue] GP net earnings

Health information

Self care advice and links to helpful resources.

Medical education

We are a training practice and we may offer you an appointment with a GP registrar. These doctors are fully qualified and will have worked in several hospitals. They are ... [continue] Medical education

Patient confidentiality

You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records ... [continue] Patient confidentiality

Patient group

We have an active patient participation group at our practice. Find out about our patient group Are you interested in finding out more about your practice and the development of ... [continue] Patient group

Patient rights and responsibilities

We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Patient survey and results

We will publish the latest patient survey and results information on this page.

Practice policies

Read our practice policies on these pages.

Research practice

Research Site Initiative and National Institute for Health Research The Welby Group is committed to helping deliver Clinical Research across all our Practices, working alongside colleagues from the National Institute ... [continue] Research practice

Using this website

The medical information on this website gives general advice only. This includes the information on any sites linked to from this website. It should not be used as a substitute ... [continue] Using this website

We are a Safe Surgery

We are proud to be a safe surgery for everyone in our community. We promise to make sure everyone in our community receives quality healthcare. Working with Doctors of the ... [continue] We are a Safe Surgery

Date published: 20th September, 2023
Date last updated: 21st September, 2023